The Pilot-Scale Gap: Why Your AI Pilot Worked but Company-Wide Rollout Failed
The Pattern Pilot results: Meeting notes automated → 3 hours/week saved Email drafts generated → 50% faster Document summaries → 90% time reduction Company-wide results: Adoption stalls at 20% Hidden costs eat the savings ROI negative within 6 months The Numbers Metric Value Pilots that fail to scale 95% (MIT, 2025) Organizations stuck in pilot/POC 68% AI embedded in core processes 7% Users reporting significant downsides 92.4% The uncomfortable truth: ...